Recall Corner

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Bose S1 Pro and S1 Pro+ Battery Pack Recall: Fire Risk (November 2026)

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Bose is recalling lithium-ion battery packs for its S1 Pro and S1 Pro+ Portable Bluetooth Speaker Systems. The packs can overheat and ignite, which poses a risk of injury from fire. Remove the battery pack, stop using it immediately, and register its serial number online for a free replacement.

Is my product affected?

The recall covers the Bose S1 Pro System Battery Pack and S1 Pro+ System Battery Packs, lithium-ion rechargeable packs made for the S1 Pro and S1 Pro+ speaker systems. They were sold with the speakers and separately as accessories or replacement parts. About 634,759 units are affected.

Check the 17-digit serial number on the label at the bottom of the pack. Affected serial numbers begin with one of the six-digit codes listed below.

Detail Value
Brand Bose
Product Bose S1 Pro System Battery Pack and S1 Pro+ System Battery Packs for use with Bose S1 Pro and Bose S1 Pro+ Speaker Systems.
Units affected About 634,759 (In addition, about 35,400 were sold in Canada)
CPSC recall number 27065
Serial number prefix 083723
Serial number prefix 078352
Serial number prefix 084105
Serial number prefix 078591
Serial number prefix 078592
Serial number prefix 084106
Serial number prefix 086409

What’s the hazard

The battery packs can overheat and ignite, posing a risk of injury from fire and overheating hazards.

The firm has received seven reports of the packs melting, producing smoke or catching fire. Six involved property damage. No injuries have been reported.

What to do

Remove the recalled battery packs from any S1 Pro and S1 Pro+ speaker systems and stop using them immediately. Without the pack, you may keep using the speaker while it is connected to AC power.

Register the pack’s serial number at www.support.bose.com/s1-battery-recall to receive a free replacement battery pack. If the pack is not installed in a speaker, you can simply view the serial number and enter it on the website.

Disposal: Follow local and state regulations. Do not throw the pack in the trash, the general recycling stream, or used battery recycling boxes at retail and home improvement stores. Your municipal household hazardous waste (HHW) collection center may accept it. Contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Contact Bose: Call toll-free at 800-278-1083 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 7 p.m. ET on Saturday. You can also go online to www.support.bose.com/s1-battery-recall, or visit www.bose.com and click “Product Recalls” at the bottom of the page.

Where it was sold

The packs were sold at Bose, Best Buy and other retail stores and distributors nationwide, and online at Amazon.com, Bose.com, BestBuy.com, Walmart.com and other websites, from December 2017 through July 2026. Individual battery packs cost between $100 and $160. Speaker systems sold with the packs cost $700. About 35,400 more were sold in Canada.

Source

Source: U.S. Consumer Product Safety Commission (CPSC), recall 27065.

From our recall records

This is the 4th Bose recall in our records since September 2012. Regulators issued 94 Electrical & Chargers recalls in the 30 days up to this notice. That counts every notice we received, not only the ones written up here.

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