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Electric Neck Massager Recall: Hazardous Chemicals in Cable (October 2026)

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Sweden has notified an EU Safety Gate alert for an electric neck massager. The plastic of its USB cable contains excessive levels of the chemicals DEHP, DBP and SCCPs. The product does not meet EU chemical rules. The distributor withdrew it from the market from July 1, 2026.

Is my product affected?

The product is a wireless electric neck massager with a USB cable. It is listed as “Electric Neck Massager”. The alert gives People’s Republic of China as the country of origin.

Detail Value
Product Electric neck massager
Model name Electric Neck Massager
Safety Gate alert SR/02986/26

What’s the hazard

The cable’s plastic has an excessive concentration of bis(2-ethylhexyl) phthalate (DEHP), dibutyl phthalate (DBP) and short chain chlorinated paraffins (SCCPs).

DEHP and DBP pose a risk to human health and the environment. SCCPs persist in the environment, are toxic to aquatic organisms at low concentrations and bio-accumulate in wildlife and humans. They pose a risk to human health and the environment. Prolonged exposure to them through the skin may cause cancer.

The product does not comply with the RoHS 2 Directive on the restriction of hazardous substances in electrical and electronic equipment. It also does not comply with the Persistent Organic Pollutants (POP) Regulation. The alert rates the risk as serious.

What to do

The measure taken was withdrawal of the product from the market. The distributor took this step from July 1, 2026.

Sweden notified the alert. Safety Gate alerts list measures ordered or taken in the notifying country. They do not list every EU country where the product was sold.

Which countries

The product was sold online on Wish. Sweden notified the alert.

Source

Source: EU Safety Gate (European Commission), alert SR/02986/26.

From our recall records

Regulators issued 73 Electronics & Appliances recalls in the 30 days up to this notice. That counts every notice we received, not only the ones written up here.

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