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Jancheng Neck Massager Recall: Hazardous Chemicals (October 2026)

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Sweden has notified an EU Safety Gate alert for the Jancheng neck massager, a wireless electric massager with a USB cable. The cable plastic contains excessive levels of phthalates and SCCPs, and the solders contain excessive lead. A distributor withdrew the product from the market from July 1, 2026.

Is my product affected?

The product is a wireless electric neck massager with a USB cable. It is sold under the brand Jancheng and is also named Electric Neck Massage Tool. It was made in the People’s Republic of China.

Compare the model numbers and barcode listed below with your product.

Detail Value
Brand Jancheng
Product Neck massager
Model name Electric Neck Massage Tool
Model numbers 260204000001, 2EE800128-PL
UPC / barcode 6970578760283
Safety Gate alert SR/02991/26

What’s the hazard

The plastic of the cable has excessive concentrations of three substances: DEHP (up to 1.93% by weight), DBP (up to 0.94%) and short chain chlorinated paraffines, SCCPs (up to 0,19%). The solders have an excessive concentration of lead (up to 35.8% by weight).

DEHP and DBP pose a risk to human health and the environment. SCCPs persist in the environment, are toxic to aquatic organisms at low concentrations and bio-accumulate in wildlife and humans. They pose a risk to human health and the environment. Prolonged exposure to them through the skin may cause cancer. Lead poses a risk to the environment.

The product does not comply with the RoHS 2 Directive on hazardous substances in electrical and electronic equipment, nor with the Persistent Organic Pollutants (POP) Regulation. The alert lists a serious risk level.

What to do

The measure listed in the alert is the withdrawal of the product from the market. It was taken by the distributor, from July 1, 2026.

Which countries

The product was sold online on Wish. Sweden notified the alert. Safety Gate alerts list measures taken in the notifying country and do not list every EU country where a product was sold.

Source

Source: EU Safety Gate (European Commission), alert SR/02991/26.

From our recall records

This is the first Jancheng recall in our records (we track EU Safety Gate notices since October 2026). Regulators issued 73 Electronics & Appliances recalls in the 30 days up to this notice. That counts every notice we received, not only the ones written up here.

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