Neck Massager Recall: Hazardous Chemicals in Cable (October 2026)

Sweden has notified an EU Safety Gate alert for a wireless electric neck massager with a USB cable. The cable’s plastic contains excessive levels of the chemicals DEHP, DBP and SCCPs. The product breaks EU chemical rules. The distributor withdrew it from the market from July 1, 2026.

Is my product affected?

The product is a wireless electric neck massager with a USB cable. Its model name is “Massager cervical Vertebra”. It was made in the People’s Republic of China.

Detail	Value
Product	Neck massager
Model name	Massager cervical Vertebra
Safety Gate alert	SR/02996/26

What’s the hazard

The plastic of the cable has an excessive concentration of bis(2-ethylhexyl) phthalate (DEHP), dibutyl phthalate (DBP) and short-chain chlorinated paraffins (SCCPs). Measured values were up to 3.94%, 2.06% and 0.19% by weight, respectively.

DEHP and DBP pose a risk to human health and the environment. SCCPs persist in the environment, are toxic to aquatic organisms at low concentrations and bio-accumulate in wildlife and humans. Prolonged exposure to them through the skin may cause cancer.

The product does not comply with the RoHS 2 Directive on the restriction of hazardous substances in electrical and electronic equipment, nor with the Persistent Organic Pollutants (POP) Regulation. The alert rates it as a serious risk.

What to do

The measure taken is withdrawal of the product from the market. The distributor took this step from July 1, 2026.

Which countries

The product was sold online on Wish. Sweden notified the alert. Safety Gate alerts list measures taken in the notifying country and do not list every EU country where a product was sold.

Source

Source: EU Safety Gate (European Commission), alert SR/02996/26.

From our recall records